Help & FAQ’s

  • We produce only the highest grade tallow which is ethically sourced within NSW. Our tallow is unlike anything else on the market because it goes through a specific process using structured water which purifies and dynamically enhances the tallow which makes the vitamins more bio-available when using them on your skin. As well as enables us to produce a product that won't leave you smelling 'meaty' like most other tallow products on the market.

  • Tallow is a natural fat rendered from the fatty tissue of grass-fed cows. It’s rich in vitamins A, D, E, and K, and closely resembles the oils naturally found in our skin. This makes it an excellent moisturiser that helps nourish, hydrate, and protect your skin.

  • Our non-toxic products minimise the risk of irritation and allergic reactions by avoiding harmful chemicals and synthetic ingredients. They support hormonal health by reducing exposure to endocrine disruptors, which contributes to your long-term wellness by limiting the accumulation of harmful substances in the body.

  • Yes, our tallow products are made from non-toxic natural ingredients and are generally suitable for all skin types, including sensitive skin. However, we recommend doing a patch test before using any new product to ensure compatibility.

  • To maintain the quality of our tallow products, store them in a cool, dry place away from direct sunlight. Avoid exposure to high temperatures, as they can affect the consistency and effectiveness of the product.

  • Due to the perishable nature of our products, we cannot accept returns or exchanges for change of mind. However, if your order arrives damaged, you can request a return within 14 days of receipt. Please refer to our refund policy for more details.

  • Orders are typically dispatched within 1-3 business days. Delivery times vary depending on your location: expect 1-2 days for Express Post or 2-8 business days for standard delivery. Please check our shipping policy for more information.

  • Absolutely! We welcome partnerships with wholesalers and affiliates who share our commitment to health and wellness. Please visit our Wholesaler and Affiliate pages to apply.

  • Yes we can ship internationally contact us for personalised shipping rates based on your location.